1 reviews | Active since Feb 2017
Why can't you provide me with information about one of your products?
<p>For about a month now I have tried my best for Nedbank to email me a list of benefits of their Mastercard Platinum card. For some strange reason they are not allowed to email it to me? </p> <p>First guy sent me a link to the nedbank INTRANET, which I cannot access, then two phonecall where I am told that they can only read it to me and not send it to me? Why can't you send a list of benifits of one of your products? What are you hiding?</p> <p> </p> <p>It does not make any sense? It is not well presented anywhere online?</p> <p>Why?</p> <p> </p> <p>Please help? I have this product of yours and all I want is to know what the benefits are (BUT I want it in writing! Not read to me over the phone.)</p> <p> </p> <p>Nico</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
