Why are you closing my business account???

Yesterday morning I got an SMS stating that if I dont make payment to bring my (business ) account out of 0 balance (at the time it was at -R 14.50 mind you, because of your bank costs.. I dont have overdraft), my account would be closed..

I tried calling the bank but ran out of airtime. And now I got an SMS saying my account has been closed..

No Call? Id think closing a business account standing for more than 5 years at least deserves a call to the director? I am expecting payments to come in in a few days, into an account that is now closed, without my consent or agreement. The run around and waste of time caused by this is probably also my problem to deal with..

I feel that sending sms's is NO way to deal with business clients, especially not on a matter of such calamity! I believe I deserve an explanation and Im not running up costs taking care of someone elses deluded way of doing business. Seriously, just last week I was at the branch and got an account statement. Your staff could not alert me or something?

Im done buying airtime and "contacting your friendly support staff" whose going to waste more of my time at my expense! I shall be waiting by my phone to see if anybody at Nedbank understands the meaning of the phrase "How can we Help?"