1 reviews | Active since Mar 2011

26 Oct 2015, 16:41

why am i paying twice for this account

i have checked my account and found that i am being debited twice for a loan i took with you. this is my second month of paying and i am already having problem. i was debited R1300 twice this month and last month again and there was another R200 that was taken from my account. i don't understand why my account is being debited twice for a loan.

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Replies (1)
Nedbank
Nedbank's reply26 Oct 2015, 16:48
Official
Hello manthete,

It is not our intention to cause you any further distress or inconvenience.

We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team