AM
Atang M

1 reviews | Active since Mar 2009

07 Oct 2015, 10:40

Why am I being double charged??

After already being charged for banking fees on 26 October, this morning I see extra charges have gone off for the following: maintenance fees, ATM/SSD FEE, Interest, SASWITCH FEE, GREENBACKS LIN.<br> <br> And now Nedbank expects cheque account customers all over the country to all walk into branches today and queue for who knows how long, all to try and rectify NEDBANK's mistake?? No way, I am not going to go queue inside a bank because of an error that bank made. Exactly the same way you took that money off my account electronically without my involvement, reverse those charges electronically without my involvement .

0
Replies (1)
Nedbank
Nedbank's reply07 Oct 2015, 11:15
Official
Hello tangie,

Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team