Why allow unauthorized access to our information

<p>Mr Richard Billy from Nedbank send me a ***** form case no 2016K3154 promising to refund my +R1999.00 ********** transaction on my card within three (3) days. I have send 4 form since 23/11/2016 and i have received no response since.</p> <p>On 4th November someoe called me from Nedbank credit card section. He said the bank wanted to reward me for being responsible credit card holder (which i am) with my Laptop or AMC pots. </p> <p>After He spelled my details correctly, My names and surname; my Id number; my credit card details; postal and and home address, i chose laptop. </p> <p>Only myself and Nedbank have such details of mine. when the labptop was not delivered i went to Nedbank branch to inquire and they said they did not have such records.</p>