1 reviews | Active since Oct 2010
where is the service ?????????????????????????????
<p>I have just waited an hour at Nedbank EASTGATE to not get to my cards, through no fault of mine. First of all my cards were supposed to be delivered to Bedfordview as they ask you which branch would you like your cards to be delivered to. So off to Bedfordview I go, no cards they were delivered to EASTGATE, get back to the office, ask them to deliver them to Bedfordview, go back to Bedfordview a couple of days later, GUESS WHAT THEY HAVE DELIVERED TO EASGATE, WHY THE HELL DO YOU ASK WHERE WOULD YOU LIKE YOUR CARDS TO BE DEILVERED. Go to Cape Town for 4 days, want to use my cards GUESS WHAT THE TRANSACTION IS DECLINED, WHY BECAUSE THEY HAVE DELIVERED NEW CARDS TO BEDFORDVIEW AND THE %$^^&*()(^$ CHERRY ON THE CAKE, I GO TO EASTGATE AT 10H00, WAIT FOR AN FLIPPIN HOUR, NO SERVICE, I DO NOT HAVE 2 HOURS LUNCH. I THINK YOU WILL DELIVER MY CARDS BEFORE 4PM TODAY AT MY OFFICE. THANK YOU</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
