1 reviews | Active since Jan 2010
WHERE IS THE REFUND NEDBANK IS *****ING MONEY
Lanseria International Airport uses NEDBANK.
The client (my daughter) settled her parking payment on 3 September 2017 at our Autopay stations. She tried her bank card twice but the transactions were declined. She withdrawn R300.00 from the ATM and paid the amount of R274.00 in cash. She received two electronic notifications informing her that the amount of R423.00 were deducted twice from her account.
IT IS NOW THE 12TH SEPTEMBER AND THE MONIES ARE STILL NOT REFUNDED TO HER
Dear Antoinette
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
identity number
account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Antoinette
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
identity number
account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team