SW
Sarah W
1 reviews | Active since Jun 2012
23 Mar 2015, 13:59
WHERE ARE MY VOYAGER MILES?
Hi,<br> Since 08 Feb, my voyager miles are not coming through every time I swipe my Nedbank Premium Credit Cards (Amex and Mastercard). I have phoned the call centre repeatedly, and I have been told there was a technical issue which would be resolved by the 19th March.<br> The last update was that the issue between Nedbank and SAA Voyager had been resolved and I would see ALL the miles reflect by the 19th MARCH, clearly NOT, as there are STILL many miles that are missing. We are now on the 23 MARCH. How long does it take to fix a technical issue? What is going on? <br> Thanks,
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Replies (1)Nedbank's replyOfficial
23 Mar 2015, 14:07Hello sarahg1,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Nedbank's reply23 Mar 2015, 14:07
Official
Hello sarahg1,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
Kind regards
Client Experience Team
