1 reviews | Active since Jun 2016
When one changes banks and you go from bad to absolute worse!!!!! ****************
<p>I thought FNB was bad with hidden charges, Nedbank is far far worse. I had R500 transfered into my account from a nedbank client and the funds were available immediately as it was a nedbank to nedbank transaction. I then transfered the money to an FNB account and had it cleared immediately for which I paid R35 and another R200 to a nedbank Imali transaction for which I was also charged. This morning I noticed that I was charged an additional R90 for the transactions. When I called the call centre I was advise it was because there was no money in my account. I am so livid words cannot describe!!!</p> <p>1 - I DO NOT HAVE AN OVERDRAFT ACCOUNT SO HOW CAN I SEND MONEY TO PEOPLE WHEN THERE IS NO MONEY IN MY ACCOUNT</p> <p>2 - THE CONSULTANT SAYS MAYBE THE MONEY WASNT CLEAR!!!!! ONCE AGAIN HOW CAN A TRANSACTION BE DONE WIHTOUT MONEY OR AN OVERDRAFT?????????????????????</p> <p>NOW I AM TOLD TO GO TO A BRANCH TO DISPUTE THIS</p> <p>This is the worst mistake I ever made joining the bank and I noticed these charges before</p> <p>because I pay my monthyl account fees and have no overdraft and only transact when i funds I resufe to go into a branch!</p> <p>I want all these sundry charges reversed immediately as I will taker this to the banking Ombudsman.</p> <p>You people should be ashamed of yourselves to so this to consumers who have faith in you!!!!</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
