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lucyp L

1 reviews | Active since Dec 2016

14 Dec 2016, 10:07

When I don't even own a credit card

<p>Nedbank has been pestering me about a credit card a fees that I owe them when I NEVER signed for one. i am now in the Tygervalley branch and 'manager' is blatantly ignoring me. i received an SMS saying if I don't make payment it would affect my credit record ***!!!!! I have been a loyal client of Nedbanks but this is unacceptable. Managers with attitudes is not what should be employed. i am utterly disappointed and disgusted in this service. </p>

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Replies (1)
Nedbank
Nedbank's reply14 Dec 2016, 10:29
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team