PR
Peet R

1 reviews | Active since Aug 2013

21 Nov 2017, 12:57

When are you going to reply Nedbank?

Wanted to buy something on the internet. Authorisation refused. Went to branch at Cape Gate, long queue. Have a back problem cannot stand in queue for long. Sent an email to Nedbank yesterday, more than 24 hours ago. No reply. Sent two more emails this morning, still no reply. Are you serious about service??

0
Replies (1)
Nedbank
Nedbank's reply21 Nov 2017, 13:03
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team