WHEN ARE YOU ALLOCATING MY PAYMENTS AND PROVIDING ME WITH A PAID UP LETTER?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

You inundate me with calls to pay - I pay you guys and yes I made errors with the reference numbers yet it has been over a week now (as per your turn around time) to allocate payments made to my Nedbank personal loans and settled one of them yet its the 13th of July today and this information is not updated on my records as per my credit record. This is absolute foul play - your ****** *********** and disinterested staff are costing us your clients dearly now. HOW LONG MUST ONE WAIT FOR PAYMENTS TO BE ALLOACTED???? I PAID YOU YOUR FLIPPING MONEY NOW DO YOUR BIT AND UPDATE MY ACCOUNT AND PROVIDE ME WITH A PAID UP LETTER DAMNIT!!!!. You were a bank that I always liked since a child now you just house a bunch of *********** staff.