1 reviews | Active since Apr 2017
When after a 25 years of being a loyal customer of Nedbank ALL your cards are blocked for FICA, without prior notification this is OUT OF COMMENT POOR service!
<p>Has anyone experinced same problem of accounts being put on BLOCK for a week, without any notification to the customer? Even the most amazing Private Bankers have not been able to assist and this sage has been now gragging ON/OFF for a week.</p> <p> </p> <p>I expect a full explanation and apology prior of taking my business to another bank.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Nadia</p>
Dear Nadia
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Nadia
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team