ET
Elias T
1 reviews | Active since Mar 2012
15 May 2015, 08:54
What a shocking experience
I went to Nedbank to do the fica, to my surprise it took three hours just to do the fica, and the lady who was helping me a very bad attitude.I have been banking with Permanent Building Society, and since they have changed to Nedbank it has been a mission to work with these guys from Nedbank in Boksburg. I think the way out would be to shift the account to the competitor.
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Nedbank's replyOfficial
15 May 2015, 09:30Hello ethemane,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply15 May 2015, 09:30
Official
Hello ethemane,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,