1 reviews | Active since Aug 2010
What a refreshing experience with Nedbank!
A friend advised about Nedbank's service where they assist with getting your business registered. I then called Nedbank call centre and after being through at least 9 different departments, speaking to close to 10 people who were so clueless, I eventually spoke to a Sugandree Reddy who took it upon herself that I get all the help that I needed. Whilst she did her best to explain this over the phone, she could obviously pick up the frustration in my voice. She then asked that I send an email to her direct email address and promised to feedback in half an hour. Within 10 minutes, she had responded to my email with all the required information confirming everything we had discussed. After this experience, I am actually considering moving all my private and business banking to Nedbank with the hope that there's many other employees like her. Thank you Sugandree!!
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
