CW
Chanel W

1 reviews | Active since Feb 2015

11 Mar 2016, 11:01

What a mess!

Nedbank never updates my credit bureau records to say that my account has been paid, to top it all off , I keep on getting messages to say that my credit card is in excess use of the funds, when it is not and I have a debit order setup for payment. I called your call centre to do a home loan application and it was turned down, yet other banks are willing to assist, so much for being a loyal Nedbank customer. You are disgusting, I am now looking for another bank to move too.

0
Replies (1)
Nedbank
Nedbank's reply11 Mar 2016, 11:10
Official
Hello chanelweavers,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team