CW
Chanel W
1 reviews | Active since Feb 2015
11 Mar 2016, 11:01
What a mess!
Nedbank never updates my credit bureau records to say that my account has been paid, to top it all off , I keep on getting messages to say that my credit card is in excess use of the funds, when it is not and I have a debit order setup for payment. I called your call centre to do a home loan application and it was turned down, yet other banks are willing to assist, so much for being a loyal Nedbank customer. You are disgusting, I am now looking for another bank to move too.
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Replies (1)Nedbank's replyOfficial
11 Mar 2016, 11:10Hello chanelweavers,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Nedbank's reply11 Mar 2016, 11:10
Official
Hello chanelweavers,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
