WHAT A **** BANK!

So i recently moved over to nedbank from cspitec and I must say that Nedabank has the worst customer service from struggling to get a debut card in the beggining and once receiving it they blocked my american express card and when i inquired I was sent from pillar to post and I ordered a card for my son on the 15the of february and till now I have not received the card and everytime i call i am told they will call me back....I thought the service at capitec was **** but Nedbank is 100 times worse...Most useless bank i have ever dealt with and their call center agents are all completely useless.Nedbank clearly doesn't care about their clients and all we are to them is a paycheck.i am extremely disgusted by the way Im being handled.After all the calls i made and still not one issue has been resolved.