What a ****

Good Day

I'm hereby writing this review with such a broken heart and a shame of a service that i got from Nedbank this past Friday, we open a stokvel Account 4 years ago and to our surprise last week Friday while we were about to withdraw money since we had a funeral "mind you its a burial stokvel" we where told that our account is be blocked we cant withdraw the cash and in that instance no one from the bank bothered to notify us nor nothing only to our Suprise when we go to the brunch in East Gate and where told that our bank is blocked we need to contact the brunch that we opened the account i asked the tell what if am in cape town so that's means I should fly back to Joburg cause that's where i opened my account and i was told " unfortunately yes" then we drove to Waterfall Mall guess what? when we got there was told that our account is be blocked by this rude advisor whom told us to "*** off" we need to fica our account and we wont get that money, so till todate we havent got our money we had to options for loans and donations in order to berry our grandmother now today Nedbank give me a call for us to do a constitution and a resolution latter in order for us to access our money , and its so strange cause we did those while we open the account and the account has been active for the past 4 years and each and every month we are able to deposit money on the account but when we want to withdraw the cash is the different story i would like to advice anyone whom has Nedbank stokvel account to think otherwise hows that possible that you have an account for more than 4 years without a constitution and the resolution latter cause according to them now there are say we should do a resolution later in order for us to get our money the funeral was on saturday but still todate we havent got our money we are been sent from pillar to post every 3 month we go to the brunch to take the statement which we did in March at the waterfall brunch no body bother to inform us that there are some outstanding document in our account but when we are about to withdraw the money that's were they give us the run around we need to re open the account from the scratch wow

Constitution and Resolution Inbox

Shabangu, P. (Peter) <***> Attachments 10:16 AM (1 hour ago) to me

Good morning Mr Maleka

As per our telephone conversation kindly get the attached.

Kind regards

NEDBANK_lockup_logo_RGB_lr

Peter Shabangu

Team Leader Client Service | Nedbank Limited

Shop 104 2d, Mall Of Africa, Waterfall, Midrand 1682

t +***4 ***

Website: www.nedbank.co.za