Went in to close my account. They didn't!!!

<p>Went in to the brakpan carnival mall branch almost a month ago to close my account as I've paid all outstanding money up to date. And no longer use nedbank. They assured me it has been done. I checked on my online banking this morning just to make sure now and now I owe R100 odd something rand in fees because my account is still open. What a bunch of *********** people. No wonder I moved to FNB. You won't get this pathetic service at FNB. Bunch of ******* *****ing R100 odd bucks from 10 000 people adds up. Really pathetic </p> <p>I WANT MY ACCOUNT CLOSED PLEASE!!!! </p>