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zakhele N

1 reviews | Active since Nov 2013

05 Nov 2015, 07:09

Well done Portia for your excellent service

I phone the nedbank, ref number was ***3. I had transferred money to Ackermans to the wrong account, She assisted me to log a missing payment request. she even ask me if i want to be refunded or transfer the money to the right account. I requested for the money to be transferred to the correct Ackermans account.<br> <br> I would like to thank Portia for the excellent service i received after calling the nedbank call center many times and sending emails many times asking for a resolution but no one was willing to assist.<br> <br> May God bless you Portia

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Replies (1)
Nedbank
Nedbank's reply05 Nov 2015, 08:16
Official
Hello zp.ngobeni,

This is really outstanding feedback. We are happy to hear that Portia was able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team