KA
Kim A

1 reviews | Active since Jun 2016

11 Jan 2017, 14:05

Well done Nedbank business

<p>I had forgotten my internet banking password and submitted my telephonic request for the resetting of my password. The query was logged efficiently after a few relevant security questions and I received an e-mail immediately notifying me of the query and reference. The very next morning the new password was received by courier. No having to stand in queue's, and no having to wait endlessly on the phone line. I am impressed, well done Nedbank business banking. </p>

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Replies (1)
Nedbank
Nedbank's reply11 Jan 2017, 15:36
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.