WZ
Willem Z

1 reviews | Active since Aug 2018

03 Sept 2018, 13:27

Well done Nedbank

I recently had a complaint about it took 4 days to increase fuel limit on garage card. I was contacted by Nedbank today regarding my complaint and the lady informed me why it took a while to increase. The department I have sent it to have a period of up to 5 days before in-crease on card limit is implemented. I was told now as a company we have a dedicated person at Nedbank that I must always remember to contact and she/he will speed up the whole process.

I just want to thank Nedbank for the positive feedback and the way it is resolved , giving us information how to proceed in future.

In future I am sure it will not happen again.

Thank You NEDBANK

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