WEEKS of WORST SERVICE and STILL no light at the end of the tunnel

<p>Nedbank - you are disgusting. </p> <p>YOur service is embarrasing. i have been through weeks of HELL and your customer service team has done their best, but have not even come close to sorting this out.</p> <p>I have app**** for a credit card, BEEN in your bracnhes for HOURS, agreed on the card that i need and then been told - IN WRITING that the monthly fee can change based on my risk profile, thats LUDICROUS. Why even advertise a monthly fee if it will chnag for everyone.</p> <p>All i wanted was the cheapest CREDIT card possible and EVEN one wihtout ANY Facility so NO risk on you. BUT that was declined as "its the rules" - will SOMEONE HUMAN actually deal with this or all simply say 'NO, its the way it is becaue of our policy"????? I have been to your branches no less than 4 times and sat for hours. I have been promised delivery of my cards in 5 days (from 2 NOv) - ITS 19th NOV and i only have 50% of them ------12 days to get this right!!!!!!!!! and then try charge me for delivery?...what the hell is going on here? i am appalled </p>