TF
Tanya F

1 reviews | Active since Mar 2011

04 Oct 2015, 18:10

Website says shop card is free but i was charged

On the website it imdicates that a greenbacks shop card is free. However i was charhed R17 after going i to the glen branch to request a card. I would like the fee to be refunded since the website indicates that the card is free.

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Replies (1)
Nedbank
Nedbank's reply04 Oct 2015, 19:51
Official
Hello nsmarley,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team