AN
Asanda N

1 reviews | Active since Sept 2015

03 Sept 2015, 15:36

WE WANT OUR MONEY BACK!!!!!!

Let's just say that advising my partner to open an account at this bank was a bad move. We have been given the run around and these people dont want to give our money back. We dont have a place to stay because of you we have even opted to stay in a small room as we have lost the flat we were renting because this bank decided to keep the money from us. I work shifts sometimes and it is not safe for me to walk around in this area as I can get *****, ******ed or worse. Goodness my partner has lost his job because he was always at nedbank to sort out this mess and guess what? He cant even get a new job because he doesn't have money to go to interviews. I regret the day I told him to go to this bank. We haven't had a proper meal in 2 months, toiletries are a luxury to us cause you are keeping every cent that we had. I will not even dwell on the things that we have lost in the process. The branch Manager has been on a meeting since Monday and it makes one wonder about who takes care of the customer's needs when he is not there. We have been patient enough with this bank and now im sick of it.What do u want us to do now? Do I need to loose my job as well before u see that this is seriou

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Replies (1)
Nedbank
Nedbank's reply03 Sept 2015, 15:54
Official
Hello Asanda89,

Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team