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dwaindonovan D

1 reviews | Active since Jul 2017

04 Jul 2017, 14:17

We reserve the right to keep your money

<p>Don't waste your time or efforts using Nedbank in any way, useless bank, unable to clarify the most basic questions with regards to finance. Consultants have no knowledge whatsoever, advise provided was redundant, consultant, Calvin, resorted to insults as I am obviously uneducated on how life works, I am actively working on moving my current home loan. I beg anyone reading this, DON'T MAKE MY MISTAKE, you will regret banking with this bank.</p>

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Replies (4)
Nedbank
Nedbank's reply04 Jul 2017, 14:26
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

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dwaindonovan D's update04 Jul 2017, 15:26
Reviewer Update

Don't see the point, your representative already informed me they can put me through to the complaints department, I can tell them my issue, but it's not going to change a thing. Disgusting way to treat someone who has banked with Nedbank for more than 13 years.

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dwaindonovan D's update10 Jul 2017, 13:58
Reviewer Update

Nedbank resolved matter swiftly after review, thankful.

Nedbank
Nedbank's reply10 Jul 2017, 14:14
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.