we don't know the date do we?

This is now becoming a major problem for me<br> 2nd month in a row that debit orders are drawn earlier than agreed and this is costing me not only money but it is taking food from my childrens mouth.<br> <br> Debit order ran on the night on10th/11th and agreement is 25th...<br> i am aware that the 25th is public holiday but this is getting ridiculous.<br> <br> last month it took me 2 and a half hours on the phone to not get it sorted even after i was promised that the early debit order would be reversed.<br> spent another 2 hours now trying to speak to someone about it only to have the telephone slammed in my ear...<br> <br> i now have a problem where i was paid an amount of money that i need access to and i can't access it as part of it was ****** by Nedbank as that is what this is.....<br> even after i was promised high and low last month that this would never happen lo and behold...<br> If you change the agreement without informing me you are guilty of *****!!!!<br> <br> i am sick of this and am getting SICK at Nedbank and their lies<br> Sort this out or i will sort it out WITHOUT the services of Nedbank going forward