We all know who \BEEP - BANK"is..."""

I went into the branch on Friday 15 May 2015 to collect two cards and apply for an overdraft. Staff was very friendly and helpful, but you system sucks!!! I did the application for the overdraft, took almost 30min, then waited in the queue to collect my cards which took me another 20 min. I was away from work from about 14h00 to 15h30 and my workplace is a block from the branch. <br> <br> Now is Wednesday 20 May 2015, 5 days later!!! (3 business days) I still don't have an answer on if I may have a R5000.00 overdraft on my account. Went to FNB and asked what they can offer and got an instant answer on 3 times that amount and my cards will be delivered to me! I won't even have to go to a branch in my life again.<br> <br> Don't make a mistake, I like Nedbank. I would like to stay with you, but if this carries on I will have to change (which apparently takes under 10 min.) Please can someone get back to me with an answer today????