WASTING YOUR TIME, WASTING YOUR MONEY

Get sent sms in January 2016 to advise my cheque card will be expiring END March. Sms asks to reply Yes/NO if they can deliver to Alberton Branch. I reply NO!! Nedbank blatantly ignores me and delivers it to Alberton branch. Whats the point of asking if you are going to ignore me?? Call Call Centre today as number 1, i asked that it does NOT got to Alberton branch, and number 2, my card has expired already - BEFORE END MARCH! Get told they can not do anything but order new card which i will be charged for? I asked that you do not send to Alberton but i must PAY for your mistake????? Who gives the bank permission to do what they want to do and i must just cough up additional fees? WHY must I sit with a card that does not work now while NEDBANK messes around their side? Thats MY money, who gives you the right to take away my access to it when YOU messed up? I want my new card to access MY funds again and i want my card delivered to the branch i requested when you ASKED at no cost to me as this was not my mistake!!<br> Nedbank offers me no benefits like other bank are offering (straight boring cheque acc) yet choose to mess their customers around - time to shop around i guess