1 reviews | Active since Oct 2013
Waste of time and money
I called the call centre for assistance, spent about 20mins on the phone and I was transferred to 4 different consultants before I was told that no one can be able to help me... it’s really unacceptable that nedbank consultants do not know their work and waste the customers time and airtime just because there’s a knowledge gap. I explained myself 4 times, gave my ID number to 4 consultants just to be told SORRY I CANT HELP YOU ??
Dear Mbali
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Mbali
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team