Waste of time and airtime

<p>Today I've had thee worst experience with Nedbank. 1. I try login to my online profile ( I get an error) till my credentials are blocked. 2. I called the where I got assisted by Kimberly only for her to 15 minutes into the conversations say " sorry I have to transfer you"</p> <p>3. I call again and a Nonhlanhla answers assists me and tells me to login again and create a new password. After I do that I get an error message AGAIN and I somehow get blocked from the system. Can nedbank explain how one spends over R45 airtime and their issue is still unresolved </p>