SC
Stephen C

1 reviews | Active since Mar 2009

14 Oct 2015, 09:26

Waste of time

On Saturday 10th October I went to Nedbank in Alberton to get a Garage card (sponsor card) for my wife. I had both hers and my ID books, proof of residence. When I got to see the a personal banker they don't know their left hand from their right hand. I was told that I need a payslip? For what? Be it as it may, I went to Nedbank at the Glen on Monday 12th October, when I got to the personal banker I was told that my wife has to come in with her ID book and proof of residence???? <br> I asked about my monthly fees being so high, then I was told to bring in my payslip and they can have a look at it. Is that what you call banking experience? As far as I am concerned, Nedbank can take their account and stick it. I opened my account with Nedbank on the 14th March 1989.

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Replies (1)
Nedbank
Nedbank's reply14 Oct 2015, 09:41
Official
Hello colley,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team