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Leon L

1 reviews | Active since Feb 2010

18 Dec 2015, 08:09

Warning to Corporate clients - Nedbank Merchants

And once again I hope to get answers from Nedbank regarding un banked batches. On the 11th of December<br> we settled a batch of almost R 20 000.00 which was never banked. Nedbank Clients please take note this is the 2nd Transaction not banked in less than a week and I would strongly suggest you all keep an eye on this. I was told they would investigate and reply today is the 18th of December and still no reply. I have sent emails to Leon Koekemoer, Martin Africa but they don't get back to you. The service is really shocking and totally unacceptable.

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Replies (1)
Nedbank
Nedbank's reply18 Dec 2015, 08:41
Official
Hello leonlubbe,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team