Warning: Nedbank's ***** Department is a waste of time

The lack of communication and follow-up from Nedbank’s ***** Department concerning a case I reported on 28 May 2025 is absolutely terrifying.

Despite multiple attempts to engage via email and request updates, I have received no response or correspondence outlining the status of my case. This lack of communication is deeply concerning and disappointing, especially considering the seriousness of the matter and the trust I have placed in Nedbank to handle it professionally.

To date, I have not been informed of any developments or even acknowledgment of my follow-up communications. As a client, I believe I am entitled to timely updates and clarity on how my case is being handled.

I am left with no choice but to escalate the matter to the Ombudsman for Banking Services.