warning. Nedbank is a ****mer.

We opened Our NPO bank account with Nedbank, it's been more than eight years now. We had our last transaction in 2017 which was a withdrawal of a certain amount leaving a balance of R10 000,00 in the account. On June 2023 we received an sms stating that our account has been closed. We urgently went to the bank and we were told the account was closed we need to open a new account and pay a new account fee of R500. This was strange since we did not close the account. We made numerous attempts to get help from nedbank , but unfortunately we have not received any assiatance. The last time we went to enquire about the matter we were given forms to sign and request the reopening of the account to be able to access the funds and it was last year November 2023. We were helped by Vusi Masiteng at vereeniging branch. Every time we try to call in we are told to wait for their call. We are still waiting because it's a don't call us but we will call you kind of system. We are very much disappointed due to their poor service, actually poor is an understatement. We will no longer need their services after we've received every cent belonging to us,as we plan to open an a new account at another service provider. And what's more suprising is that the account was closed without our consent. This has proven that nedbank is a ****mer bank. How do you close an account with so much funds in it. I would advice people to not even bother opening an account with these ****mers. Please save yourselves. Do not go anywhere near netbank. Take youe money elsewhere.