1 reviews | Active since Sept 2015
WAITING SOOOOO LONG FOR MY OVERDRAFT
I went to Nedbank last Monday 31st August to apply for an overdraft. I was told that I had been approved and the money would reflect that same day or the next day. I got called in on Friday 4th September to say that I had to sign some forms that were outstanding, so I went in and signed the forms and was assured that them money would reflect shortly. On Monday 7th September the money still had not reflected. Nedbank called me and told me that my husband and I have to sign documents and only then will the money reflect. My husband and I went in together on Tueday 8th September to sign the documents, and we were told that was the last documents we have to sign. On Thursday 10th September I once again get called by Nedbank and they tell me that there is one more document my husband and I have to sign... FOR GOODNESS SAKES! HOW MANY DOCUMENT DO I HAVE TO SIGN??!! I NEEDED THIS MONEY LAST WEEK ALREADY. So now it will probably only reflect next week and it will be too late for what i needed the money for! To think I wanted to move my insurance and policies to Nedbank!. Why is it that my friend app**** at ABSA for overdraft and received it the same day with not a million documents to sign
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
