Waiting almost 3 months for a personal level an

<p>My name is Dr Tshepo Mokaba , I app**** for a personal loan in the begining of November '16 it was approved and required proof of employement to which I was only alerted to 3days later about,That application was later closed based on the fact that 21 days had gone by and needed to be restarted. The consultant who was handling my case was due for leave so it was handed over but with no message to the new consultant so of course I had to start the process of exposing the situation (is this my job?) this process began towards the end of December, and at the time my documentation was not up to date, so I had to now look for valid documents, and therefore only handed in a recent pay slip and proof of address .During all of this I had to relocate to Cape Town for work so I then went to the Tokai branch to finish my application to my surprise it wwas declined , so the consultant from the Hatfield branch went ahead with my application with just 2 documents???! When I questioned her about this she said the application had been started by yet another consultant and she could not open it, I did not believe this so I decided to speak to her manager and all of a sudden the application was magically active. So at the Tokai branch I handed in the relevant documents , but it was hard for the consultant in Cape Town to liaise with me because his name was not on the application it was still under the nedbank hatfield consultant Viola who refused to remove it. So now I called customer care to follow up on my application,I was told it was pending my December bank statement (This was only relayed tome by Viola 3 days later!!!! ) I handed in the statement on Saturday 14/01/2017 on Monday it hadn't registered so I have been calling everyday to check the status (still not my job)Today I was shocked and irate to find THE APPLICATION HAS BEEN CLOSED this is now the 3rd time!!!Nedbank has failed me on every front, from th call centers to your consultants even mangement that I spoke to have been no help, I was really considering changing banks but nowI will never bank with Nedbank and I will vehemently discourage others to do so.</p>