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Philip M
1 reviews | Active since Jul 2011
17 Dec 2015, 10:54
Waiting 20 min to pick up a card
I have been waiting 20 min now to pick up a bank card. How shocking is that. Enquiries just says first come first serve but where in the world do you wait so long to pick up a bank card. They are apparently doing general enquiries and tellers at the same counter. Shocking!!!! Making my way over to the competition after this
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Nedbank's replyOfficial
17 Dec 2015, 11:14Hello philipm,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply17 Dec 2015, 11:14
Official
Hello philipm,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team