VERY VERY SLOW SERVICE

Nedbank your new system is NOT working out. Mixing up payment and enquiries was the biggest mistake ever. What should take less than half an hour is taking more than an hour because everything is combined. It's ridiculous. If I should be second in queue for an enquiry, I have to wait for over 13 other people doing payments or other stuff. I am sitting in the bank right now for over an hour. This is ****** madness. A man just complained and he got taken to the front if the queue. If Nedbank continues to try unreasonable methods if servicing clients like this current one which is stupid, I will definitely be changing my bank. Worst bank worst service from all others at the moment. And to think Nedbank was one of the best. Gone down the drain. Please change your failed system.