BR
BRIAN R
1 reviews | Active since Feb 2014
29 Dec 2015, 10:19
Very unprofessional
***. I called Nedbank on 21st Dec to inform them that I have settled my credit card. Card legal then informed me that I would receive a paid up letter on the the 23rd Dec. I was told that the credit bureau update WHICH TAKES 4 WEEKS would begin after I receive the letter. I HAVE NOT YET RECEIVED THE LETTER!!!! ONE WEEK HAS ALREADY PASSED. Please rectify. I expect this to be resolved at the credit bureau by the given date, 18 Dec! no later!
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Nedbank's replyOfficial
29 Dec 2015, 10:33Hello Ramburan,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply29 Dec 2015, 10:33
Official
Hello Ramburan,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team