Very Unhappy with Nedbank

I'm really not happy at all with Nedbank, firstly I had a cheque account with you guys that I haven’t used in months and was called to settle the R77.17 and I just did that on the 31 July( transferred from my credit card) and after I went to the bank to close that account because I no longer use it, I was told to come the following day, I’ve tried so many times to close that account and I’ve been sent pillar to post. I don’t use that account and don’t see the necessity to keep it. Now when I check on my app this morning there’s a –R115.97 for maintenance fee, which I'm not going to pay guys, not again with the fees .. I WANT THIS ACCOUNT CLOSED PLEASE

Secondly and this is a bit disappointing because I have being calling and emailing you guys, with no response, your service for your clients Im shocked. I’ve recently opened credit card firstly what I did is open debit order because I won’t have time to go to the bank every month, I was making It easy for me and asked for the 25th , but you guys couldn’t for some reason so you told me you could only set for the 28th.

Come 28th you guys didn’t debit the R1000 on my Capitec account, I have no idea why, and I hope this won’t impact me negatively . I had to leave work and draw money and deposit on the 29th in the morning.