Very unhappy Nedbank Homeloan Client

we paid the settlement amount on our bond on 6/2/2015. I called the insurance department for the HOC to go off my savings account and the life cover to be cancelled. To date instead of a zero balance the bond balance now stands at over R7000. A life cover premium of R4442.45(annual premium) and R457.52 monthly premium since February still went off, even the HOC still went off the bond for March and April.<br> My request is for the premium for the life cover premiums to be reversed from the bond account ***.<br> Nedbank homeloans and Nedbank Group Life is shunting me around i must be on the phone for over 20 minutes at a time, shifting the blame Group Life tell me i must phone Home Loans and Home Loans tells me i must phone the insurance side, i am now really frustrated on how they treat their customers and between them they need to sort it out. I called them this morning once again with this query, both Homeloans and group Life took my contact number and until now not one of them called me back so just another unhappy client that they do not worry about. I called previously and now there is now record of my call