TB
Troy B
1 reviews | Active since Sept 2010
22 Mar 2016, 15:04
Very slow service at Hilton Branch
I went to collect a new card at the Hilton Branch. Joined a queue and stood for ten minutes without moving. Nobody was around, the manager sat in her office he whole time and the queue didn't move. I eventually left without ever being served. I expect better service than that
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Nedbank's replyOfficial
22 Mar 2016, 15:06Hello TroyB,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply22 Mar 2016, 15:06
Official
Hello TroyB,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team