1 reviews | Active since May 2017

02 Nov 2018, 10:37

Very Sad

I tried to withdraw instant money voucher and the machine went off .. Power failure i then phoned the bank immediately standing at the ATM, they told me the machine was faulty and should use another... Now they tell me the money was withdrawn how when i was at the ATM for 2hrs on the phone with them and the money did not come out.

I have waited 6days now and still no help ... WHY????

0
Replies (1)
Nedbank
Nedbank's reply02 Nov 2018, 10:43
Official
Dear Mathebe-mekoe 
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regards
Client Service Support