Very poor service, inefficient staffs and rude.

<p>I was at nedbank arcadia to make a notice on my investment account and I tell you, i'be been standing her for one hour with no movement. </p> <p>Suddenly, one of the staffs attending to US stood up, walked out for a smoke and I challenged the so called ' Branch champion' (Hazel) and she spoke to me rudely saying it's always like that month end. If it is so, what is nedbank doing to solve the problem of fast and efficient service? I get this all the time when I come to the Arcadia branch and I am so disappointed. Due to this, I have decided in taking out all my investment fund and bank with other banks. Please, improve for others who wish to stay behind. Wish it was possible not to give a star at all.</p>