VERY POOR SERVICE FROM NEDBANK THAT CAN'T TRACE A DEPOSIT MADE

According to a third party attorney, a cheque was handed to me in 2005 which I have deposited, which I know I have never received, because of my life circumstances at that time. I have been following up with Nedbank, because of the bank that has been used in that time, according to the attorney's notes. The bank informed me that I have to send a mail to the ***** department to log a complaint and they will do the investigation, into what account the cheque was deposited, because I have never received my third party cheque for that incident. After following up again a consultant from the ***** department, informed me that I need to go to Nedbank direct and they must assist me. I have been to Nedbank to hear if they can assist me, which did go well. Alot of promises was made that they will get back to me, which still haven't happened. Many emails and messages has been left. I have made contact with the ***** department and still they say I must get in contact with the Nedbank it self. This is really getting ridiculous. The worst bank ever because they have all the details and still nobody is doing anything. A cheque account number was given to all parties I was dealing with and a cheque number and a date of depositing, and still nobody can assist.

No wonder people are moving away from Nedbank because of the poor service:-(