very poor service

<p>tellers have no money to cash petty cash cheques on month end</p> <p> </p> <p>tellers have no money bags available </p> <p> </p> <p>No senior management willing to see myself to address the complaint</p> <p> </p> <p>waiting extreme amount of time at enquiries to collect a cheque book</p> <p> </p> <p>is this still a bank?</p>