Very poor in customer service, Technology and *****elent charges

No wonder this bank is always left behind on many things as compare to FNB and others. the reason is simple how they treat the customers and services is very bad. lets be fair here, i have an online berbit purchase i use other banks as well. when an attempts to debit from other banks try two times it will stop. but i wake up today to see 14 failed debit attempts for one thing incurring R140 at R10 each attempt. when i contact them and aurgue that they are suppose to stop and asked to close my account. they said you still have to pay this amount even before you close the account. I have eventually paid. Please chose other banks for better customer care and good technology. you can see even from thier app, the have the worst technology when comapre to FNB, ABsa and even capitec is better than Nedbank app