Very Disappointed with the Credit card division

I am Nedbank account holder, but I am really not happy about the service. This is not the first time I'm complaining about the service at nedbank.

I thought Internet Banking was supposed to my life easier but it seem like it is not at all helping in any way.

I had app**** for a Credit card on the 2nd of January online but I have yet to find out whether it was approved or not.

When I call to inquire, I always get the answer that the process takes a long time and that my account is in process. and that an agent will call once approved.

I have yet to receive a call from Nedbank advising me on the status of my application. I am very disappointed with Nedbank because they say online you will receive an answer in minutes but nothing has happened here.

I must say Nedbank always takes time to respond to my quires. Very disappointed.