SM
Sarah M

1 reviews | Active since Apr 2018

13 Apr 2018, 14:57

Very Disappointed Client

Nedbank Harrison in JHB is the worst place to be. We have been here for almost an hour and no assistance yet. How hard can it be to do a simple status update enquiry? They just keep sending us from pillar to post! The whole time we are on our feet, yep, no hospitality, none whatsoever! What awful service this is, I'm never leaving my bank for this nonsense and if you continue like this, your business will keep depreciating! Very disappointed client.

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Replies (1)
Nedbank
Nedbank's reply13 Apr 2018, 15:35
Official

Dear Sarah Mqoqi

We are sorry about the trouble that you experienced. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you to help resolve your complaint.

Kind regards

Client Experience Team